About

Our office hours are Monday thru Friday, except for holidays, 9:00 am to 5:00 pm.

Concerns or questions can be mailed to:
Michigan Veterans' Facility Ombudsman
P. O. Box 30036
Lansing, MI 48909-7536

Phone: (517) 373-1347
Fax: (517) 373-1869

MVFO@legislature.mi.gov

When contacting the Office of the Ombudsman, please provide the following information:
•Your Name
•Your Phone Number
•Email Address (optional)
•Your Relationship to the Member
•Member's Name
•Member's Case Number (if known)
•Facility where the Member resides
•If this is a concern, has it been filed with the facility where the member resides?
•If not, why not? (optional)
•A Brief Description of the issue

If you prefer you may complete the following form to submit an email directly to the Ombudsman

Your Name:
Your Phone Number:
Your Email Address:
Confirm Your Email Address:
Your Relationship to the Member:
	If other, please describe below
Name of Member:
Member Case Number: (if known)
Facility where the Member resides:
If this is a concern, has it been filed with the facility where the member resides?	NO YES
	If not, why not? (optional)
Does your concern involve a missing item?	NO YES
Brief Description of the Issue:
Excerpt from public act 198 of 2016... 4.777 Notice of decision to investigate complaint. Sec. 7. Upon receiving a complaint under section 4 and deciding to investigate the complaint, within 10 business days the ombudsman shall notify the complainant, the resident veteran or resident veterans affected, and the department. If the ombudsman declines to investigate, the ombudsman shall notify the complainant within 10 business days, in writing, and inform the resident veteran or resident veterans affected of the reasons for the ombudsman's decision.
Submit Email

You will be sent a copy of this email.